Telephone: +44 (0)1280 820521
Mobile: +44 (0)7590 839015
Email: abroad@artpursuits.com
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Art Pursuits Abroad specialises in Art History and Architectural Cultural Study Tour Holidays in Europe and beyond.


Art History Tours
Europe

Art Pursuits Abroad Art History Tours offer carefully planned and specially arranged visits accompanied by an expert lecturer. Small groups of no more than 22 participants ensure individual attention. Our aim is to provide a friendly atmosphere and an enlightening experience to give you a thoroughly enjoyable Art Pursuits Abroad Art History Cultural Study Tour Holiday in Europe so that you return home enriched, stimulated and full of happy memories.

Art History Tours
to Europe

 

Click here to see a full list of our Art History Tours

 

Client Feedback Click to Show - Click to show details

Client Feedback Click to Hide - Click to hide details

Our Feedback Process

We aim to provide Study Tour holidays which are enlightening and enjoyable. It is important to us that we get feedback from all our clients to ensure we meet the high standards we set ourselves and our client expectations.

We send a questionnaire to everyone who goes on one of Study Tours (along with a pre-paid reply envelope). We request that they rate our performance in various areas and provide comments about what we have done well or not so well. We ask for their overall level of satisfaction with us as their tour operator and specific areas to be rated 1 if they think our service has been excellent down to 4 if they regard our service as unsatisfactory. Over 75% send back our questionnaire and all the feedback is entered into our system without alteration.

We review and analyse all the feedback and take action to improve any aspect which has not been rated as excellent.

Please see below for the latest analysis of our feedback which is updated after each questionnaire has been received. We show for each category the average score and the percentage for each rating given (rounded upwards so the totals do not always add up to 100%).

 

Excellent:

Good:

Average:

Unsatisfactory:

How would you describe your overall level of satisfaction with us as your tour operator?

88%

12%

1%

0%

 

Question

Average Score

1

2

3

4

How do you rate the Study Tour as a whole?

1.20

81%

18%

1%

0%

1. The administration before the tour

1.21

81%

18%

1%

0%

2. The choice of itinerary

1.27

75%

25%

1%

0%

3. The lecturer, tour manager, local guides

1.12

89%

11%

0%

0%

4. The hotel

1.49

58%

37%

5%

1%

5. The meals

1.62

45%

48%

6%

1%

6. The travelling

1.38

66%

31%

3%

1%

 

Note: In our feedback system a rating of 1 is excellent and 4 is unsatisfactory.

 

AITO Feedback Process

As members of AITO, we also encourage all our clients to give independent feedback directly to AITO (their on-line scheme was introduced in August 2013). Click here to see how our clients have reviewed us through the AITO review system.

Our clients can rate one our Study Tours using the AITO feedback system by using this link: AITO FEEDBACK . Your will need to enter a Tour reference which is the 6 letter / number Study Tour code which is included in your booking letter reference.

AITO are running an annual prize draw to win £2,000 AITO holiday vouchers. Each traveller who completes an on-line AITO feedback review will automatically be entered.


 

AITO & Responsible Tourism Click to Show- Click to show details

AITO & Responsible Tourism Click to Hide - Click to hide details

AITO Membership

Art Pursuits Abroad is a member of AITO. Our AITO number is 5162.Art Pursuits Abroad Limited is a member of the Association of Independent Tour Operators (AITO) and abides by the AITO Code of Conduct and adheres to the AITO Quality Charter. Our AITO number is 5162. We are proud to be members of AITO as membership is only offered to tour operators who can demonstrate the following:

  • Offer the highest personal service, adhering to a Quality Charter and Code of Practice
  • Are financially protected, giving clients peace of mind when booking
  • Have specialist knowledge and expertise
  • Are independent, offering bespoke products and services that put the customers’ needs first
  • Are passionate about travel and every detail of a customers’ holiday experience
  • Are committed to making travel greener
  • Know what they are doing!

Sustainable Tourism

Art Pursuits Abroad has a sustainable tourism ethos which can be summarised as follows:

  • We endeavour to protect the environment by ensuring our tours have a minimal impact the visited flora, fauna and landscapes. We also make regular donations to the Venice in Peril fund, Art Fund and periodically to other appropriate heritage conservation charities.
  • Our Tours are designed to study local art or architecture taking into account local traditions, religions, and history, while visiting buildings, monuments, museums, galleries and other places of interest in the locality.
  • We provide benefit to local communities by utilising local lecturers/guides, using hotels which reflect the local area and by including meals (with menus based on local speciality dishes) in local restaurants where possible / appropriate.
  • We conserve natural resources and minimise pollution by careful design of tours to minimise travel while on tour and to use train travel rather than air travel when appropriate.
  • We use recycled paper for brochures and our stationery whenever possible

 

 


IPP
Art Pursuits Abroad air holidays and flights are ATOL protected by the Civil Aviation Authority. Our Atol number is 6436.
Art Pursuits Abroad is a member of AITO. Our AITO number is 5162.